Roselee Mathu Terms of Service

TERMS OF SERVICE

Last Updated:

Welcome to .

These Terms of Service ("Terms") govern your use of our website located at and any related services provided by .

By accessing or using our website or services, you agree to comply with and be bound by these Terms.

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1. SERVICES

provides services including:

Services may include but are not limited to:

• Hair services and appointments

• Hair care products

• Educational content or classes

• Consultations and training

All services are subject to availability and may be modified or discontinued at any time without notice.

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2. APPOINTMENTS AND BOOKINGS

Clients may book appointments through our website or booking system.

By booking an appointment you agree to the following:

• Provide accurate contact information

• Arrive on time for your appointment

• Follow preparation instructions if applicable

Late arrivals may result in shortened service time or cancellation at the discretion of .

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3. PAYMENTS

Payment may be required at the time of booking or at the time services are provided.

Accepted payment methods may include:

• Credit or debit cards

• Online payments

• Other payment methods provided through our booking platform

All prices are listed in U.S. dollars unless otherwise stated.

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4. CANCELLATION AND RESCHEDULING POLICY

Appointments may be canceled or rescheduled according to the policies provided at the time of booking.

Failure to follow cancellation policies may result in cancellation fees or forfeited deposits.

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5. DEPOSITS

Some services may require a non-refundable deposit to secure an appointment.

Deposits will be applied toward the final cost of the service unless otherwise stated.

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6. CLIENT RESPONSIBILITY

Clients are responsible for:

• Providing accurate hair and health history when relevant

• Following aftercare instructions

• Maintaining proper hair care between services

Results may vary depending on hair type, maintenance, and client compliance with recommended care.

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7. INTELLECTUAL PROPERTY

All materials on this website, including but not limited to:

• logos

• branding

• text

• videos

• course materials

• images

are the intellectual property of and may not be copied, reproduced, distributed, or used without written permission.

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8. LIMITATION OF LIABILITY

is not liable for:

• allergic reactions to products used during services

• issues resulting from failure to follow aftercare instructions

• services performed outside of our salon or by other providers

To the fullest extent permitted by law, our liability shall be limited to the amount paid for the service provided.

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9. THIRD-PARTY SERVICES

Our website may use third-party platforms for:

• booking services

• payment processing

• communication systems

These third-party providers have their own policies and terms which govern their services.

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10. CHANGES TO TERMS

reserves the right to update or modify these Terms at any time.

Changes will be posted on this page and will take effect immediately unless otherwise stated.

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11. CONTACT INFORMATION

If you have any questions regarding these Terms, please contact us at:

Email:

Business Address:

Website: